1. Are these bags or shoes original or not?

All the Christian Louboutin products in our shop are replica with authentic quality and exactly the same as the pictures on the website, made of the top-quality materials. The bags are sent with accessories such as card, serial number, box/dust shoes and booklet.

2. Can you ship to my country?

We can ship to all the countries around the world via EMS.

3. How much is the postage to my country?

The Postage depends on your located country and the weight of the package. topclshop.com will calculate the postage automatically, you will see it at the 'checkout shipping' page in your check process before your payment.

4. How long will it take for the shipping to my country?

Usually, it will take 6 - 8 business days to arrive via EMS.

5. Are there any extra taxes for the custom?

No, there won't be extra taxes for all the items except for those with special tips.

6. How can I track the whole shipping process?

We will send you a tracking number after the shipping of your order; you can track the whole shipping process on the EMS. For more information, please turn to the Shipping Page on our site.

7. How to get a discount coupon for my order?

A discount coupon can be filled in the 'coupon code' blank of the 'checkout payment' page; you will get a discount if you get an active coupon. We will send some coupon codes to some customers randomly. We will also send some coupon codes to the most active customers. Many of the customers will share the discount coupon on the internet, maybe you can find some by searching.

8. Could I use several coupons together for a bigger discount?

No, we are so sorry you cannot do this; you can only use one coupon for an order. So if you get several coupons, please use the one with the biggest discount.

9. How do I place an online order?

Select the Items that you want to order, Click on "Add to my cart”, check out step by step, Then we will received your order.

10. How to do a wholesale?

If you want do a wholesale, please contact the sales department.

Email:  topclshop@hotmail.com

We will get touch with you as soon as we can.

11. Can I change my online order?

Please contact with us within 4 hours after you submitted your order If you want to change it!

12. Is my personal information safe?

Yes, the information provided will ONLY be used for making legal documents related to the transaction and for delivery. It is very safe for your personal information.

13. How secure is the online transaction?

All transactions are made using a SSL connection (128 bytes) provided by VeriSign. The data sent from your browser to www. topclshop.com servers is always encrypted. All www. topclshop.com servers are certified Hacker Safe and scanned daily by Scan Alert for known vulnerabilities. Additionally www.topclshop.com does not store any credit card sensitive information.

14. For more details please contact us through  topclshop@hotmail.com.

15.There may be exist a little difference  Between real items and the pictures on the website because of the difference of computer display, shooting environment, photographic equipment and so on. This is inevitable for online shopping. Therefore, please evaluate the items according to the actual ones
16.you will be notified if the item you orderd need to be custom-made. Once you accept this order, you CAN NOT cancell the order of custom-made item.